SOCIAL CHANNEL ECOSYSTEM

Below is a snapshot of the role of each channel. For more information and details on how we use each channel, please refer to the Social Platforms section and links below.

Our presence

We have one Global LinkedIn channel where markets can share geo-targeted content.

How we use it

We use LinkedIn to communicate our brand purpose, feature corporate announcements and events, promote commercially focused content. It’s also a recruitment channel used actively by job seekers.

LinkedIn is the platform to connect with audiences across our business pillars and employees.

DP WORLD'S GLOBAL AND LOCAL CHANNELS

DP World’s global channels cover YouTube, LinkedIn, Twitter, Facebook and Instagram.

Facebook is under a global Facebook page structure with dedicated market channels for markets who have a dedicated team managing it. For example, the UAE audience is directed to the UAE Facebook page with localised content. For markets who don’t have a market channel, the audience will be directed to the default Facebook page.

Market specific content can be shared on the global LinkedIn or Facebook default page through Hootsuite. Please find steps on how to do so under Content Planning and Publishing.

GLOBAL AND MARKET CHANNEL DO'S AND DON'TS

  • There should only be one market channel per country. 
    For example: We can have “DP World United Kingdom” but will not have ” DP World London Gateway” or “DP World Southampton”

  • Market channels need to be named following this structure: DP World [country]
    For example: DP World Brazil

  • Local channels should be named by country, not by port, terminal or city.
    For example, it needs to be “DP World Brazil”, not “DP World Santos”

  • Don’t open a new channel without prior approval from the Global Digital & Social Media team.

  • Don’t open a LinkedIn account for markets. All LinkedIn content should either be geo-targeted from the Global LinkedIn page or the Showcase pages (DP World Technology and DP World Logistics).

  • Don’t open a YouTube account for markets. All DP World videos should be housed in DP World’s Global YouTube channel.

For markets who want to open their own channels, please contact the Global Digital team. You will need to share the reason you want the channel, your market strategy, and the resources you have to manage the channel.

Note: If you open your own channel without prior approval, the Global Digital team will have the right to remove the channel.

LIST OF DP WORLD'S SOCIAL CHANNELS

The below is a list of all of our social channels in markets and for our business units.


LinkedIn

Page

Notes

We have one Global LinkedIn page where we share geo-targeted market content

Showcase page for Technology business pillar

Showcase page for Logistics business pillar

Rotterdam World Gateway B.V. page

LinkedIn account for Jebel Ali Free Zone (JAFZA)

LinkedIn account for Imperial

LinkedIn account for Unifeeder

LinkedIn account for P&O Ferrymasters

LinkedIn account for Drydocks World - Dubai

LinkedIn account for P&O Ferries

LinkedIn account for P&O Maritime Logistics

LinkedIn account for SeaRates.com

LinkedIn account for Digital Freight Alliance

LinkedIn account for Cargoes.com

LinkedIn account for World Logistics Passport

LinkedIn account for DP World Foundation

Twitter

Market Page

Market Page Notes

Subsidiary Page

Subsidiary Page Notes

Global Twitter page

DUBUY by DP World page

UAE market page

P&O Ferries page

Romania Twitter page (Constanta)

Jebel Ali Free Zone page

Cyprus Twitter page (Limassol)

Imperial page

Rotterdam World Gateway (RWG) page

P&O Ferrymasters page

Brazil Twitter page (Santos)

Drydocks World page

United Kingdom market page

SeaRates.com page

India market page

Digital Freight Alliance (DFA) page

Ecuador market page

Cargoes.com

Dominicana market page

World Logistics Passport

Canada market page

DP World Foundation

Instagram

Market Page

Market Page Notes

Subsidiary Page

Subsidiary Page Notes

Global Twitter page

DUBUY.com page

DP World Cyprus (Limassol) page

Jebel Ali Free Zone (JAFZA) page

DP World Brazil (Santos) page

Imperial page

DP World UAE page

P&O Marinas page

DP World Dominicana page

P&O Ferries page

DP World Ecuador page

Drydocks World page

DP World India page

SeaRates.com page

DP World Buenos Aries page

DP World Foundation page

DP World Canada page

DP World Turkey page

DP World Chile page

DP World Peru page

POSTING TO GLOBAL AND MARKET DO'S AND DON'TS

  • Share social content that aligns with our content strategy, overall messaging and objectives.

  • Use global social media channels to highlight company-wide stories and initiatives that drive forward brand value.

  • Highlight regional success stories, case studies and achievements on regional market channels.

  • Tailor the content to each individual market / audience interests and preferences, while maintaining the brand’s tone and voice.

  • Consider where stories are best told, whether it’s on the Global or market channel or both.

  • Plan content for your channels using the Global Communications Calendar and View Only Social Calendars to understand wider activities, campaigns and events and to explore cross-engagement opportunities.

  • Post content for its own sake, or content that doesn’t ladder up into our overall strategy and narrative pillars.

  • Don’t submit regional or local interest stories for Global; post these on Regional and Market channels or use geo-targeting.

  • Don’t forget to localise the content for regional market channels, including using appropriate language, currency, and measurements.

  • Don’t use a one-size-fits-all approach when creating content for each channel, as this can result in disengaged audiences.

  • Don’t create hashtags for markets but use the approved hashtags under our Hashtag Guidelines.

    For example, do not use #DPWorldIndia

SOCIAL MEDIA STRATEGY

Our goal is use our social channels to position and communicate DP World as a data driven global trade enabler.

  • Rebuild trust in DP World as an agent of economic growth

  • Reinforce DP World as a leader of sustainable and technological innovation

  • Build brand advocacy among key audience segments

EMPLOYEE SOCIAL MEDIA POLICY

Social networking is an important form of communication across our network and integral to both business and personal life. However, use of social media presents certain risks for DP World and DP World employees. 

As a result, we encourage you to be mindful of how your actions online contribute to DP World’s reputation. Please follow the policies outlined during your onboarding process and if you have any questions, please contact the team.

Do's and Don'ts at a glance

Do's and Don'ts at a glance